The Baldrige Foundation Award for Leadership Excellence

April 3, 2018

Members of the Rutgers University Community:

It is my pleasure to inform you that Dr. Brent D. Ruben, Distinguished Professor of Communication in the School of Communication and Information, Rutgers–New Brunswick, and Executive Director of the University Center for Organizational Leadership, has been named one of the inaugural winners of the Baldrige Foundation National Awards for Leadership Excellence.  Professor Ruben is the sole recipient of this award for the education sector.  The award will be presented at a ceremony on April 10th in Baltimore, MD. 

A special event at which the Rutgers community will honor Dr. Ruben will be held on Tuesday, May 1, from 4-6 p.m. in the Assembly Room, Winants Hall, 7 College Ave Campus.  Professor Ruben will give a brief talk entitled, “The Baldrige in Higher Education: A Bumpy Journey to the Promised Land.”  The session will also include comments from President Emeritus and University Professor, Richard L. McCormick; Rutgers Business School Faculty Member, Denis Hamilton; University Professor and Former Dean of the Graduate School of Education, Richard De Lisi; and Dean of the Ernest Mario School of Pharmacy, Joseph Barone, each of whom has been involved with Dr. Ruben’s work applying the Baldrige framework within higher education.  P. George Benson, Chairman of the Board of Directors of the Baldrige Foundation will also be present to offer comments of congratulations.  A reception will be held immediately following the program.

Named after U.S. Secretary of Commerce Malcolm Baldrige, the Baldrige National Quality Award program was established by the U.S. Congress in 1987 to promote U.S. corporate effectiveness.  The model provides an organizational assessment framework that combines scholarly concepts of organizational theory with successful organizational and leadership practices.  In 2016, the Foundation’s Board of Directors authorized leadership awards in Business, Health Care, Education, and Non-Profit and Government to recognize outstanding leaders in all sectors.  Professor Ruben joins the first esteemed group of award-winning leaders as the recipient of the Baldrige Award in Education.

The Center for Organizational Leadership, of which Dr. Ruben was a founder, offers the Rutgers Leadership Academy, the Pre-Doctoral Leadership Development Academy, and collaborates in offering a number of other leadership and organizational improvement programs throughout the University.  In addition to his role within the Department of Communication at SC&I, Dr. Ruben is a member of faculties of the Robert Wood Johnson School of Medicine, and the Ph.D. Program in Higher Education, and is a Rutgers–New Brunswick representative to the Big 10 Academic Alliance leadership development programs.  Professor Ruben is author or editor of numerous books, chapters, and articles.  Recent publications include:  A Guide for Leaders in Higher Education: Core Concepts, Competencies and Tools (2017, with R. DeLisi and R. Gigliotti); Communication and Human Behavior, Sixth Edition (2016, with L. Stewart); and A Guide to Excellence in Higher Education: A Framework for the Design, Assessment, and Continuous Improvement of Institutions, Departments, and Programs, 8th Edition (2016), which provides a higher education adaptation of the Malcolm Baldrige organizational assessment framework.

Professor Ruben was a founder and Chair of the Department of Communication; first director of the Ph.D. Program in the School of Communication and Information; and a founder and president of the National Consortium for Change and Continuous Innovation in Higher Education.  His scholarly and professional contributions have been recognized by awards from the National Communication Association (NCA), the National Association for College and University Business Officers, (NACUBO), the National Consortium for Change and Continuous Innovation in Higher Education (NCCI), and the Rutgers Daniel Gorenstein Award.

Please RSVP by April 20th at

Barbara A. Lee
Senior Vice President for Academic Affairs